Future Deployments of VoIP
Standard telephones work on Circuit Switching Network and the system is known as Public Switched Telephone Network (PSTN). VoIP basically works on Packet Switching Network and enables voice to be transmitted through Internet.
Revenues are projected to touch $ 6 Billion and the number of residential VoIP subscribers worldwide is likely to rise to 18 million by 2010 as compared to an estimated 4.8 million users and $ 1 Billion revenue in 2005.
While there is a school of thought that says, VoIP will vanish in few years, there is another school of thought that strongly believes in VoIP’s future.
We have seen ‘pager’ and ‘paging equipment’ that took all of us by storm in early 1980s, That was a good technology for that time, where one could send a message. This was typically a one way communication. Every one felt that the pagers shall offer two way communications. But by the time, the technology of pagers evolved, Mobile phones /cellular phones started tapping the market. The lack of vision killed the pager market. But, one thing pager market made mobile companies implement is Short Messaging Service (SMS), which is a good feature in the mobile technology.
Learning from these legacies, one has to see what is right and what is wrong with today’s VoIP technology.
While users are forced to move to VoIP to leverage the features, there is still a need to have the interface with traditional PSTN phones. No one may replace the old phones yet.
Let us explore the advantages of the next generation hardware design and the future VoIP technology and how they can help increase your productivity. VoIP enabling hardware has been available for some time now. These include E1/T1 connectivity cards and media processing resource cards.
As the VoIP was booming, many companies started building products/solutions without much value addition. This kind of hype basically dampens the enthusiasm of the users.
Innovation will be the key.
We have seen ‘pager’ and ‘paging equipment’ that took all of us by storm in early 1980s, That was a good technology for that time, where one could send a message. This was typically a one way communication. Every one felt that the pagers shall offer two way communications. But by the time, the technology of pagers evolved, Mobile phones /cellular phones started tapping the market. The lack of vision killed the pager market. But, one thing pager market made mobile companies implement is Short Messaging Service (SMS), which is a good feature in the mobile technology.
Learning from these legacies, one has to see what is right and what is wrong with today’s VoIP technology.
While users are forced to move to VoIP to leverage the features, there is still a need to have the interface with traditional PSTN phones. No one may replace the old phones yet.
Let us explore the advantages of the next generation hardware design and the future VoIP technology and how they can help increase your productivity. VoIP enabling hardware has been available for some time now. These include E1/T1 connectivity cards and media processing resource cards.
As the VoIP was booming, many companies started building products/solutions without much value addition. This kind of hype basically dampens the enthusiasm of the users.
Innovation will be the key.
IP Based PBX
The future deployments of VoIP may include IP-based PBX, which will have the functions of a traditional PBX, but can allow Standard phones and VoIP compliant devices. This allows both standard telephones and multimedia PCs/VoIP phones to connect to either the PSTN or the Internet. This provides seamless migration path to VoIP, without actually connecting a specific equipment to a specific network. An IP-based PBX can be expected to have additional features of switches and routers. This facilitates connectivity network based equipment like servers and Firewalls. Another feature could be its ability to real-time and non real-time communications.
IP-PBX is highly featured and designed to address the needs of business-critical requirements. Medium size IP-PBX is suitable for up to 500 extensions, and is a scalable PBX solution .It features a range of traditional telephony and emerging VoIP technologies. Some of its standard features are 16 PSTN/voIp trunks, it has up to 128 voicemail boxes and 18 IVR auto attendants. You can also have four conferences using this. It provides an easy system administration. Its allows auto updation. It provides optional system backup and online self care. System image is also available. Its also provides 24/7 support. It also provides Flexible extension logic, which provides Unified dial plan which means any phone can dial any other phone by extension number, regardless of location
An incoming call may simultaneously ring more than one telephone, it can serially ring extensions to find an employee and it can be forwarded to any other number (including cell phones). It also facilitates Voice mail, which is a very useful feature. Presence of voice messages can be known in the following ways:
Message waiting indicator light on telephone set indicates presence of voice message(s).
Stutter dial tone indicates presence of voice message(s).
Email notification for each voice message.
Voice messages can also be forwarded to another voice mailbox.
It facilitates call forwarding, which forwards the call even if its busy and even when there’s no answer. One more important facility is call transfer. IP-PBX allows three-way calling. It also allows call parking and call retrieval and call pickup groups. There are also different menus for hours and weekends. It provides a Conference Bridge. An unlimited number of conference rooms are available.
It also provides several methods of call distribution. IP-PBX also has quite a lot of advanced feature like provision of 128 DIDs and multi-server administration. Auto provisioning is also available. Using this music can be kept on hold. Provider templates are available too. It has miniLCR. It provides optional time based dialing. It also maintains records of your call details. It provides remote access and optionally records calling. It has a caller ID and shows you the last caller. Its also makes available Optional Receptionist Console .These feature make it unique in their own way.
IP-PBX is highly featured and designed to address the needs of business-critical requirements. Medium size IP-PBX is suitable for up to 500 extensions, and is a scalable PBX solution .It features a range of traditional telephony and emerging VoIP technologies. Some of its standard features are 16 PSTN/voIp trunks, it has up to 128 voicemail boxes and 18 IVR auto attendants. You can also have four conferences using this. It provides an easy system administration. Its allows auto updation. It provides optional system backup and online self care. System image is also available. Its also provides 24/7 support. It also provides Flexible extension logic, which provides Unified dial plan which means any phone can dial any other phone by extension number, regardless of location
An incoming call may simultaneously ring more than one telephone, it can serially ring extensions to find an employee and it can be forwarded to any other number (including cell phones). It also facilitates Voice mail, which is a very useful feature. Presence of voice messages can be known in the following ways:
Message waiting indicator light on telephone set indicates presence of voice message(s).
Stutter dial tone indicates presence of voice message(s).
Email notification for each voice message.
Voice messages can also be forwarded to another voice mailbox.
It facilitates call forwarding, which forwards the call even if its busy and even when there’s no answer. One more important facility is call transfer. IP-PBX allows three-way calling. It also allows call parking and call retrieval and call pickup groups. There are also different menus for hours and weekends. It provides a Conference Bridge. An unlimited number of conference rooms are available.
It also provides several methods of call distribution. IP-PBX also has quite a lot of advanced feature like provision of 128 DIDs and multi-server administration. Auto provisioning is also available. Using this music can be kept on hold. Provider templates are available too. It has miniLCR. It provides optional time based dialing. It also maintains records of your call details. It provides remote access and optionally records calling. It has a caller ID and shows you the last caller. Its also makes available Optional Receptionist Console .These feature make it unique in their own way.
‘Thick-pipe’ connection
Today’s VoIP is being used primarily for voice communication. As the bandwidth grows, future VoIP is expected to support multimedia applications. Call centers may leverage this and enhance their unified messaging services. The huge ‘tick-pipe’ connectivity allows the companies to implement various multimedia based communications between the offices, customers and suppliers. Remote offices and home offices will be fun to work with. We may be able to use Internet or any IP based connection to have voice communication based on VoIP. Availability of greater Bandwidth is critical for this kind of deployment.
Multiple calls
Currently, chat and instant messaging allows you to have multiple communications. However VoIP allows having one-to-one talk. In future, VoIP may allow you to have multiple calls simultaneously down one line. While as an Individual, we can not talk to multiple people simultaneously, the network allows multiple calls on a single connection, thus reducing the Call overheads dramatically.
Multiple calls
Currently, chat and instant messaging allows you to have multiple communications. However VoIP allows having one-to-one talk. In future, VoIP may allow you to have multiple calls simultaneously down one line. While as an Individual, we can not talk to multiple people simultaneously, the network allows multiple calls on a single connection, thus reducing the Call overheads dramatically.
Managed VoIP Service
A Standardized managed service will be available which includes comprehensive support, service monitoring, scalability and predictable operational costs. This allows you to integrate data, voice and video services, unified messaging, interactive multimedia response systems, multimedia video conferencing and collaborative contact centers. The biggest benefactors could be the Contact centers as they can offer hive value addition at low cost to their customers as Managed VoIP service provider will take responsibility of the entire infrastructure. This will also enable you add vendor independent facilities seamlessly.
Reach me, if you can!
The VoIP based network equipment would become smarter to locate a person, where ever he/she is, without the person logging into the network. The mails and messages shall reach him/her automatically, irrespective of the location.
X over IP
Soon VoIP may give way to X over IP where X can be voice, data, video or anything else depending on what is being transmitted through IP. There could be one single integrated application that runs all!
Super class carriers
Super class carriers are carriers that provide converged communication services without restricting them selves providing only local phone service or a cable TV service or an Internet Service. Currently, even if you have your own PBX, you need a service provider who can get you connected to the global telephone network – either national or international. Similarly, you need a Internet service provider just to have Internet connectivity. This will happen as the consumers of these individual services prefer to have a single service provider, to make every ones’ life easier.
Super class carriers are likely to offer many benefits
Super class carriers
Super class carriers are carriers that provide converged communication services without restricting them selves providing only local phone service or a cable TV service or an Internet Service. Currently, even if you have your own PBX, you need a service provider who can get you connected to the global telephone network – either national or international. Similarly, you need a Internet service provider just to have Internet connectivity. This will happen as the consumers of these individual services prefer to have a single service provider, to make every ones’ life easier.
Super class carriers are likely to offer many benefits
Deliver where you want: You shall be able to get the content like local and long distance voice and data services anywhere you are located or where you want.
Comprehensive services: All services under one roof, with one provider.
Host Independent: The services may be delivered to you irrespective of hosting provider or enterprise equipment-based.
High Quality: High quality (though difficult to explain this now!)
Compliance to law: VoIP generated lot of heat as the telecom providers felt the heat of loss of revenue; Regulatory authorities had to step in to provide necessary laws/amendments. The Super class carriers are expected to handle all legal issues before they are implemented
Wireless IP Phones
More and more deployments of VoIP may turn to Wireless. As per a published report, by 2009, there may be more than 57 million business IP endpoint on wireless out of the total over 155 million IP end points in operation. It is also projected that 73% of all VoIP users will use wireless equipment.
It will be interesting to see if standards-based SIP phones and wireless phones make business desk sets obsolete.
Games
Games are expected to leverage VoIP. Interactivity based games with the voice commands may play major role. Imagine creating a character and playing with another character across internet in real time.
posted by rameshkumarb @ 6:36 AM
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